Special workflows for Gmail.
Each scenario shows the trigger, the Volimox handoff, and the human checkpoint. These are concrete workflow blueprints, not a claim that every connection is live today.
New inquiry to dispatch brief
Turn an unstructured customer email into a reviewable Volimox lead.
Starts when
A new Gmail message contains a service request, booking question, or missed-call reply.
Result
One searchable lead with the original email thread attached.
Volimox workflow
- 01Volimox reads the thread and extracts the customer, service, timing, and location fields.
- 02Volimox creates a normalized lead brief and routes it to the configured owner.
- 03The owner reviews missing details before a quote or callback is sent.
Human checkpoint
A human confirms the extracted details before any customer-facing reply.
Workflow status to customer update
Keep the customer informed when a quote, booking, or callback changes state.
Starts when
A Volimox workflow reaches a customer-notification state.
Result
Clear customer communication without losing the operational context.
Volimox workflow
- 01Volimox selects the matching Gmail thread from the lead record.
- 02Volimox prepares a short update using the approved message template.
- 03The assigned operator approves the draft or sends it through the configured policy.
Human checkpoint
The operator can edit or stop the draft before it is sent.
Supported triggers and actions.
A trigger starts the workflow. An action is the controlled operation Volimox performs after the rules pass.
Triggers
- New message
- New attachment
- Message label changed
Actions
- Send email
- Create draft
- Add label
- Find thread
Detailed connection code.
This server-side TypeScript reference follows the same connection → action → mapped input pattern used by modern automation platforms. Provider credentials remain inside the approved connection; browser code never receives them.
TypeScript · server only
Send a customer follow-up
import { createZapierSdk } from "@zapier/zapier-sdk"
const zapier = createZapierSdk({
apiKey: process.env.ZAPIER_API_KEY,
})
export async function runGmailAction() {
const { data: connection } = await zapier.findFirstConnection({
app: "gmail",
owner: "me",
})
if (!connection) {
throw new Error("No approved Gmail connection was found")
}
const result = await zapier.runAction({
app: "gmail",
action: "send_email",
connection: connection.id,
input:
{
"to": "customer@example.com",
"subject": "Your Volimox request",
"body": "We received your request and assigned it to the service team.",
"threadId": "{{lead.gmailThreadId}}"
},
})
return result.data
}Connection setup.
The setup path is specific to the provider. We will never ask you to paste credentials into a public page.
Google OAuth
A reviewable connection, step by step.
- 01Google Workspace admin approval
- 02Choose the mailbox Volimox may access
- 03Review read and send permissions
This app is cataloged and its workflow contract is defined. We will enable the connection after provider access and sandbox verification.
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